Magento Support

Usability issues and downtime can affect your business sales greatly while ruining your brand image. With our Magento Support Team, you can rest assured about your website’s performance & user experience.

Mconnect Magento Support Package Inclusions – we Cover Everything Required!

  • Magento & Magento 2 Support
  • Magento Upgrade & Migration
  • Error Fetching & Solving
  • E-commerce Website/Shopping Cart
  • Magento Design, Develpment, Integration
  • Magento Theme & Extensions
  • Magento Ecommerce Customization
  • Admin Support & Configuration
  • Code & Execution Audit

Tell us Your Magento Ecommerce Project Requirements

Choose The Support Plan That Best Suits Your
Budget & Requirements

Bronze

Our Bronze Support Plan is the most pocket friendly package that provides you with the basic support & services required to keep your website secure & up-to-date.

Inc hours 8 Hours
Project manager Included
Out of hours Not Included
Site monitoring Not Included
Price Per Month $800

Get Bronze

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Gold

Our Gold Support Plan is also a full-featured plan with additional features such as even better out of office support, extra time and advanced on-site monitoring, to ensure that your website is fully protected, up-to-date and always under deep observation of our experts.

Inc hours 40 Hours
Project manager Included
Out of hours Included
Site monitoring Included
Price Per Month $3600

Get Gold

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Silver

Our Silver Support Plan is a full-featured plan that covers most essential services required to keep your business website up & running always. This support plan includes features such as security updates and patches, dedicated project manager, telephonic support and 24/7 site monitoring.

Inc hours 20 Hours
Project manager Included
Out of hours Included
Site monitoring Included
Price Per Month $1900

Get Silver

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Our Magento Support Services

Development & Customization

Our certified Magento developers can easily build new functionality and even customize your existing online Magento store with new ideas, features and design according to your business needs.

Bug Fixes

With our dedicated Magento support team, you can rest assured about the proper functionalities and performance of your Magento store while we make sure bugs are resolved right away.

Magento Upgrade

With Magento updates and new releases coming frequently, it’s important to keep your Magento store up to date and secured. We are here to take care of the upgrades and make sure everything is integrated and functioning as it should.

Code Review

Let our expert Magento developers review the current code of your online business website to evaluate it for better security, health and performance. We also provide recommendations to make sure you are getting the best out of your online store.

Performance Optimization

Get your online business website perfectly optimized today for better functionality, features, speed & performance by getting it reviewed thoroughly from our Magento ecommerce experts.

Extension Installation

Get the expert assistance of our certified Magento support team if you need to install any third-party extensions or themes, and also for getting custom extensions built for your website.

Training

Whether you’re new to Magento or want to take a bigger role in managing your site, we are here to answer all your questions while helping you & your team to get training from our experienced experts.

Cost-Effective Magento Ecommerce Solutions

We are a sales-oriented Magento development company since 2013 delivering high-quality eCommerce services across the world.

  • Magento Support Service
    24 * 7 Emergency, Technical Support by Magento Professionals.
  • Magento 2 Development
    Cost Effective Magento Ecommerce Solutions by Experts.
  • Magento Extension Development
    Magento Extension Development & Customization for Ecommerce.
  • Hire Magento Developers
    Hire Part Time, Full Time Or Project Basis Magento Developer
  • PSD to Magento Conversion
    Seamlessly Convert your PSD Design to Magento Theme.

Your Committed Magento Technical support Team

Our Magento support team has an excellent track record in providing outstanding development services and training. With the availability of our assistance, you can rest assured about your website’s performance, speed, design and functionalities. Whether you need to get some bugs fixed immediately or just want performance enhancements time-to-time, Kinex Media experts can easily maintain your Magento website and help your business to grow exponentially on a global scale.

Your Partner

Total Satisfaction

Dedicated Support Team

Customer Service

Emergency Support

Rapid Issue Response

Flexible Support Plans

increase-revenue

Decrease IT staff budget

Still Unsure about our Way of Operation? Check Out these Frequently Asked Questions for Lucid Understanding

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Monthly Website Check-Ups are as Important as Monthly Medical Check Ups - Avail our Most Convinient Monthly Plans

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Bronze

Silver

Gold

Monthly Hours

8 Hours20 Hours40 Hours

Site Maintenance

Security Updates

Dedicated Project Manager

Managed Code Repository

Unlimited Support Tickets

Telephone Support

24/7 Site Monitoring

Out of Office Support

2 Hours4 Hours

Additional support hour rate

$100$95$90

Hours Expires

After 30 daysAfter 30 daysAfter 30 days

Trusted

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3000+ Project Done

1800+ Happy Clients

250 + Extensions

4.9 / 5.0 Ratings

Don’t find an Alignment with our Monthly Support Plans? Not An Issue.

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Impove Your Site Performance and Detect Vulnerabilities by Magento Audit Service.

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Harvest our Service and Pay Per Hour

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Our Clients

SEO Firm Toronto
LUX+LIMO
CPC
CPC
Ashraf law logo
Ashraf Law
Separy Law-png
Separy Law
Black hair logo
Beautiful Black Hair
Mister Mechanics-color
Mister Mechanic
Bio Aim
Bio Aim
SEO Services Toronto
UNIQUE Wedding

Testimonials

Kinex Media had outranked every possibility in greatness. We have been utterly pleased with their breathtaking work our portal. Handing a world-renowned e-store isn’t everyone’s cup of tea, but they did it with ease.
Caterpillar
It took me a while to find out who could handle my project and accomplish what I wanted for my website. When I came across Kinex Media, I understood why I looked for so long. My portal is a huge success in many countries. I highly recommend them.
Dr. Ho’s
I wanted a team that would bring sports spirit into my website. After looking for the best development team on Google, I came across Kinex Media. My website speaks volumes’ about their expertise and skills. Great job, guys.
Macron