LeadsPipe
AI-Powered Lead Generation and Qualification Platform
- Converts website conversations into structured sales leads through configurable chatbots.
- Uses AI-assisted validation to improve lead quality and generate conversation summaries.
- Centralizes lead management, visitor analytics, and team follow-ups in one platform.


Project
LeadsPipe
Niche
AI-Powered Lead Generation & Qualification
Industry
SaaS, Artificial Intelligence, Sales & Marketing, IT / Technology
Technology
Laravel 12, JavaScript
About LeadsPipe
LeadsPipe is an AI-powered lead generation platform that helps agencies and service-based businesses manage website enquiries and identify potential customers. Instead of asking visitors to fill out a traditional contact form, the platform uses interactive chatbots to ask relevant questions, collect contact details, and gather information about what each visitor needs. Businesses can customize these conversations for different services and add the chatbot to their existing websites.
Once an enquiry comes in, teams can review the conversation, assess the lead, assign follow-up tasks, and track its progress from a central dashboard. LeadsPipe also includes tools for managing incomplete chats, appointment requests, and support enquiries, along with analytics that show how visitors interact with a website. By bringing these activities together, the platform gives businesses a more organized way to handle incoming enquiries and help sales teams focus on suitable opportunities.
Services
Key Challenges Leadspipe Faced

Low-Quality Website Leads
Static contact forms often collect limited information, leaving sales teams to verify details, understand visitor needs, and qualify enquiries through additional follow-ups.
Fragmented Lead Management
Managing sales leads, incomplete conversations, support requests, and appointment enquiries across separate workflows can make tracking, assigning, and following up more difficult.
Complex SaaS Requirements
Serving multiple organizations requires configurable chatbot experiences, reliable data separation, controlled user permissions, and consistent performance across different websites and business workflows.
How We Built an AI-Powered SaaS Solution
Configurable Chatbot Builder
AI Lead Qualification
Centralized Lead Management
Multi-Tenant Architecture
Visitor Analytics and Tracking
Different businesses need different questions, branding, and lead qualification workflows. Leadspipe includes a chatbot builder that lets organizations configure service-specific conversation flows, welcome messages, chatbot names, logos, colours, and display layouts. Kinex developed the underlying workflow logic to manage question order, conditional follow-ups, and contact collection through a centralized Laravel service. Businesses can deploy the resulting chat experience as a floating widget, inline chat, or CTA bar on their existing websites, without rebuilding their websites around the platform.
Delivered Results
Smarter Lead Capture
- Turned website enquiries into structured leads through chatbots.
- Reduced manual lead review by 75%.
- Improved lead completeness with contact validation and guided questions.
- Flagged suspicious responses before sales follow-ups.
- Captured partially completed conversations for later review.
Streamlined Lead Management
- Simplified lead assignment, status updates, and team collaboration.
- Connected visitor activity with UTM and referral data.
- Added live visitor monitoring for website activity insights.
- Enabled separate workspaces, chatbot settings, and lead records for multiple organizations.

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