Home Care Supply

Web Design That Took Home Care Supply’s Digital Presence to the Next Level

The Card abandonment rate has reduced significantly.
Visitors were able to navigate the products easily.
The website became fast, enhancing customer experience.

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Project

Home Care Supply

Niche

Home Renovation and Improvement Solutions

Industry

Retail & Home Services

Technology

Shopify

About Home Care Supply

Home Care Supply (HCS) is a Canadian home improvement retailer specializing in renovation products and design solutions. With over a decade of experience in the renovation industry, they have become a trusted partner for homeowners, contractors, and interior designers all across the GTA. HCS understands the challenges homeowners face when renovating or replacing items, so they offer solutions to make the renovation process more accessible, affordable, and stress-free.

HCS prioritizes a client-centric approach, valuing customer feedback and building strong relationships with the community. They offer a range of high-quality products, including flooring, doors, bathroom vanities, and countertops. They update their inventory regularly with the latest products to ensure customers can find everything they need to bring their dream project to life.

Services

Bathroom Vanities & Sinks

Interior & Exterior Doors

Quartz & Porcelain Countertops

Flooring & Mouldings

Major Web Design Challenges Faced By Home Care Supply

Performance and Speed Issues

Home Care Supply used WooCommerce, where performance was highly dependent on hosting, plugins, and optimization. The store had a range of products, slowing down the website significantly, affecting user experience and SEO ranking.

Plugin Conflicts and Maintenance Burden

When using WooCommerce, third-party plugins are used for layout, checkout, shipping, payment gateways, etc. Each of the plugins required regular updates, compatibility issue fixes, and more, which can be challenging.

Scalability Issues

Home Care Supply’s store was growing with large catalogues, order volumes, and more, which WooCommerce wasn’t able to handle. This hindered the performance, and hosting upgrades was also becoming costly.

How did We Provide the Solution?

Migrating From WooCommerce to Shopify
Advanced UX and Theme Design
Conversion-Focused Custom Design
Enhanced User Experience
Faster and More Reliable Website

Migrating From WooCommerce to Shopify

Home Care Supply’s website was cluttered with a wide range of menu items. So our team at Kinex Media migrated Home Care Supply from WooCommerce to Shopify in order to remove the drawbacks of performance and maintenance. The old website was very dependent on several third-party plugins that caused conflict, long load times, and a constant need to update the website. The migration plan was a way of making sure our data transfer, including products, customer records, and order history, was secure and that our SEO was not wasted by improper URL mapping and redirects. Our switch to the fully hosted infrastructure offered by Shopify helped to eliminate the reliance on time-consuming maintenance and server management.