Magento Support

Usability issues and downtime can affect your business sales greatly while ruining your brand image. With our Magneto Support Team, you can rest assured about your website’s performance & user experience.

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    "Great Experience working with Kinex"

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    “beautiful done website by web designers”

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    “By far one of the finest developers.”

    - R S

Our Magento Services

B2B or B2C, Magento serves all with its powerful open-source platform.

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Development & Customization

Our certified Magento developers can easily build new functionality and even customize your existing online Magento store with new ideas, features and design according to your business needs.

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Bug Fixes

With our dedicated Magento support team, you can rest assured about the proper functionalities and performance of your Magento store while we make sure bugs are resolved right away.

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Magento Upgrade

With Magento updates and new releases coming frequently, it’s important to keep your Magento store up to date and secured. We are here to take care of the upgrades and make sure everything is integrated and functioning as it should.

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Code Review

Let our expert Magento developers review the current code of your online business website to evaluate it for better security, health and performance. We also provide recommendations to make sure you are getting the best out of your online store.

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Performance Optimization

Get your online business website perfectly optimized today for better functionality, features, speed & performance by getting it reviewed thoroughly from our Magento ecommerce experts.

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Extension Installation

Get the expert assistance of our certified Magento support team if you need to install any third-party extensions or themes, and also for getting custom extensions built for your website.

Choose The Support Plan That Best Suits Your Budget & Requirements

B2B or B2C, Magento serves all with its powerful open-source platform.

Our Bronze Support Plan is the most pocket friendly package that provides you with the basic support & services required to keep your website secure & up-to-date.

  • Inc hours 20 Hours
  • Project manager Included
  • Out of hours Not Included
  • Site monitoring Not Included
Get Bronze

Our Silver Support Plan is a full-featured plan that covers most essential services required to keep your business website up & running always. Telephonic support and 24/7 site monitoring.

  • Inc hours 40 Hours
  • Project manager Included
  • Out of hours Included
  • Site monitoring Included
Get Silver

Our Gold Support Plan is also a full-featured plan with to ensure that your website is fully protected, up-to-date and always under deep observation of our experts.

  • Inc hours 60 Hours
  • Project manager Included
  • Out of hours Included
  • Site monitoring Included
Get Gold

Compare our support plans?

Bronze Silver Gold
Monthly Hours 20 Hours 40 Hours 60 Hours
Site Maintenance tick-mark tick-mark tick-mark
Security Updates tick-mark tick-mark tick-mark
Dedicated Project Manager tick-mark tick-mark tick-mark
Managed Code Repository tick-mark tick-mark tick-mark
Unlimited Support Tickets tick-mark tick-mark tick-mark
Telephone Support tick-mark tick-mark tick-mark
24/7 Site Monitoring del-icon tick-mark tick-mark
Out of Office Support del-icon 2 Hours 4 Hours
Additional support hour rate $100 $95 $90
Hours Expires After 30 days After 30 days After 30 days
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Enjoy Stress-Free Support With Our Expert Magento Developers

Our Magento developers are highly specialized and have years of experience with the latest versions of Magento 1 and Magento 2, to offer you with unmatched support for anything related to your online ecommerce store. We provide exceptional services like website development, upgrading, bug fixing, code reviewing, optimizing performance, custom extension development and installation etc. With the help of our proven development strategies and ideas, our Magento support team has helped many online businesses grow their brand roots by offering the finest user experience through their Magento websites.

For expert advice, please give us a call at 647-496-6015 or click here to get in touch with us.

We are Your Committed Magento 2 Support Team

Our Magento support team has an excellent track record in providing outstanding development services and training. With the availability of our assistance, you can rest assured about your website’s performance, speed, design and functionalities. Whether you need to get some bugs fixed immediately or just want performance enhancements time-to-time, Kinex Media experts can easily maintain your Magento website and help your business to grow exponentially on a global scale.

  • Total Satisfaction
  • Decrease budget
  • Dedicated Team
  • Emergency
  • Rapid Issue Response
  • Flexible Plans
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Technology Partners

The premier E-commerce experience comes from association with our highly experienced team of strategists, developers and designers. We are experts in the world’s best E-commerce and CMS platforms.

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