Our Magento Support Services
Development & Customization
Our certified Magento developers can provide a customized Magento solution matching your unique business needs. Whether it is to build an interactive user interface or to add new payment gateways, you can trust us for an excellent service.
Bug Fixes
Bugs can interrupt the smooth working of your store anytime. Our Magento team can easily find these issues and solve them right away to ensure your site remains reliable for you and your customers.
Magento Upgrade
Stay ahead of your competitors with our Magento upgrade services. We help you shift to the new Magento version so that you can benefit from the new features, improved security and better performance. With Kinex Media, you can be sure to get a smooth and reliable migration solution.
Code Review
Ensuring the quality and security of your online store is critical. Our code review services involve a careful analysis of your website’s codebase and making the necessary changes. By doing so, we ensure that your website is safe against any potential risks and optimize it for better performance.
Performance Optimization
Get your online business website perfectly optimized today for better functionality, features, speed & performance by getting it reviewed thoroughly from our Magento ecommerce experts.
Extension Installation
Expand your E-commerce store capabilities with our Magento support services. We carefully select the right extensions to enhance the functionality of your online store. Our team conducts thorough testing to give you a store that runs smoothly with new features.
Training
Whether you’re new to Magento or want to take a bigger role in managing your site, we are here to answer all your questions. Our team of experts will teach and guide you in managing your e-commerce store confidently.
Choose The Support Plan That Best Suits Your Budget & Requirements
BRONZE
Our Bronze Support Plan is the most pocket friendly package that provides you with the basic support & services required to keep your website secure & up-to-date.
Working hours 8 Hours
Project manager Included
Extra hours Not Included
Site monitoring Not Included
Price Per Month $800
GET BRONZE
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GOLD
Our Gold Support Plan provides extra features: extended out-of-office support, additional dedicated time, and advanced on-site monitoring. This ensures that your website is secured, updated, and under the constant watch of our experts.
Working hours 40 Hours
Project manager Included
Extra hours Included
Site monitoring Included
Price Per Month $3600
SILVER
Our Silver Support Plan is a full-featured plan that covers most essential services required to keep your business website up & running always. This support plan includes features such as security updates and patches, dedicated project manager, telephonic support and 24/7 site monitoring.
Working hours 20 Hours
Project manager Included
Extra hours Not Included
Site monitoring Included
Price Per Month $1900
Compare our support plans?
Bronze |
Silver |
Gold |
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|---|---|---|---|
Monthly Hours |
8 Hours | 20 Hours | 40 Hours |
Site Maintenance |
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Security Updates |
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Dedicated Project Manager |
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Managed Code Repository |
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Unlimited Support Tickets |
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Telephone Support |
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24/7 Site Monitoring |
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Out of Office Support |
2 Hours | 4 Hours | |
Additional support hour rate |
$100 | $95 | $90 |
Hours Expires |
After 30 days | After 30 days | After 30 days |
Enjoy Stress-Free Support With Our Expert Magento Developers
Our team of expert developers is highly specialized and has years of experience with the latest versions of Magento 1 and Magento 2. This enables them to offer you unmatched support for anything related to your online ecommerce store. We provide exceptional services like website development, upgrading, bug fixing, code reviewing, optimizing performance, custom extension development and installation, etc. With the help of our proven development strategies, we have helped many businesses grow their brand by offering the finest user experience through their Magento websites
For expert advice, please give us a call at 416-907-4030 or click here to get in touch with us.
Your Committed Magento Technical Support Team
Our Magento support team has an excellent track record of providing outstanding development services and training. With our assistance, you can rest assured about your website’s performance, speed, design and functionalities. Whether you need to get some bugs fixed immediately or just want performance enhancements from time to time, Kinex Media can help. We can easily maintain your Magento website and help your business grow exponentially on a global scale.
Total Satisfaction
Dedicated Support Team
Emergency Support
Rapid Issue Response
Flexible Support Plans
Decrease IT staff budget
Our Clients
